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NVP Warranty aims to be the premier vehicle service contract provider in the U.S. by offering exceptional service and reliable contracts through its network of partner dealerships. But does the company live up to its lofty goals?
Our review team has examined some of the best extended car warranty companies in the industry, analyzing contracts, reading through customer reviews, and comparing price data. Read on to see how NVP Warranty stacks up against other providers and decide if NVP Warranty coverage is a good option for your vehicle.
As always, it’s a good idea to compare quotes from multiple companies before purchasing a contract. You can start getting prices from our top recommended providers below.
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NVP Warranty Coverage: What You Need To Know
NVP Warranty offers vehicle service contracts for vehicles with as many as 225,000 miles. Founded in 2012 by dealership owners, the company specializes in coverage for luxury cars and partners with auto retailers across the U.S. All NVP Warranty contracts are fully insured.
NVP Warranty Extended Coverage
NVP Warranty offers five plan options – Powertrain, 3 Star, 4 Star, 5 Star, and Exclusionary – that can cover certain mechanical repairs up to 225,000 miles.
|NVP Warranty||Exclusionary Plan||5 Star Plan||4 Star Plan||3 Star Plan||Powertrain Plan|
|Fluids and Filters||✓||✓|
|Rental Car Reimbursement||✓||✓||✓||✓|
|Trip Interruption Coverage||✓||✓|
Customers with vehicles still covered under their factory powertrain warranty can also purchase wrap coverage. Wrap coverage acts like the exclusionary plan, protecting all vehicle components not covered by the manufacturer’s powertrain warranty. NVP Warranty wrap coverage comes with perks like roadside assistance, rental car reimbursement, and trip interruption coverage.
Notably, only NVP Warranty’s 4 Star, 5 Star, and Exclusionary plans cover diagnostic fees. Most warranty providers will pay diagnostic fees for covered repairs on all plans. It is also abnormal that the NVP Warranty Powertrain plan does not include roadside assistance or rental car reimbursement, which are standard perks included with most third-party warranty plans.
NVP Warranty Cost
NVP Warranty contracts are sold exclusively through dealerships, and quotes aren’t available directly from the provider. We were, however, able to find a customer review in which a driver reported paying $1,200 for a one-year 5 Star warranty for a 2003 Ford Expedition. This price is within industry averages, but this is just one customer report.
To find an exact price for your vehicle, reach out to a participating NVP Warranty dealership for a quote. The cost of your NVP Warranty contract will vary depending on the selling dealer as well as your:
- Warranty plan
- Contract length
- Vehicle age and mileage
- Vehicle make and model
NVP Warranty Reviews
At the time of publication, NVP Warranty is not accredited by the Better Business Bureau (BBB), but the company does have an A BBB rating. NVP Warranty also has a high Google review score of 4.4 out of 5.0 based on over 600 customer reviews.
In these reviews, happy customers express satisfaction with NVP Warranty’s claims servicing and polite sales representatives. Some disappointed customers had trouble canceling contracts or were upset about claims denials. Others said that NVP Warranty claims adjusters would haggle with mechanics over the repair bill and that the company tried not to pay the average hourly service rate, delaying repairs.
Customers complaining about claims denial is typical for any extended car warranty company. However, it is unusual (and a bad sign) to see customers complain about a company haggling with a mechanic over labor costs.
How Do NVP Warranties Work?
NVP Warranty products have no wait time for coverage, can be canceled at any time for a prorated refund, and are fully transferable if you decide to sell your vehicle while your warranty is still active.
To get an NVP Warranty quote, reach out to a participating dealer near you.
NVP Warranty Claims
If your vehicle breaks down, you can bring it to any licensed repair facility in the U.S. or Canada that’s approved by the National Institute for Automotive Service Excellence (ASE®). Have your mechanic call NVP Warranty toll-free at 888-270-5835 for pre-authorization before beginning any repairs. A claims adjuster will then contact you to help process your claim.
Once a claim is approved, NVP Warranty will pay the repair facility directly, minus your deductible.
Final Thoughts: NVP Warranty Extended Warranty
NVP Warranty contracts seem to be hit-or-miss for many customers. While some are satisfied, others report a negative experience. NVP has a good reputation and strong choices for coverage, but the customer experience is average.
Our Top Picks for Extended Warranty Coverage
NVP Warranty isn’t the only vehicle service contract provider out there. Many companies work directly with customers to provide coverage independent of a dealership. However, it can be hard to know which of these companies are reliable and which are scams. Two reputable extended car warranty companies we recommend are CARCHEX and CarShield.
CARCHEX: Best for Used Cars
CARCHEX offers a range of coverage options, from basic powertrain plans to exclusionary bumper-to-bumper coverage. Contract prices are low for the industry. Our researchers were offered a seven-year and 125,000-mile Titanium protection plan (the highest level of coverage) for a 2018 Honda Civic for $2,574.
CARCHEX reviews are positive. The company has an A+ rating from the BBB and a Trustpilot score of 3.3 out of 5.0 based on more than 1,400 reviews.
Get a free, personalized CARCHEX quote below to see how much you would pay for coverage.
CarShield: Most Affordable
The most popular extended warranty company in the industry by far, CarShield is known for its full coverage and low prices. When we reached out to the provider for a bumper-to-bumper warranty quote for a 2018 Honda Civic, the total price was $1,708.
Learn more about CarShield’s plans and customer service ratings by reading our comprehensive CarShield review. You can reach out to the company for a personalized quote below.
Our expert review team takes satisfaction in providing accurate and unbiased information. We identified the following rating categories based on consumer survey data and conducted extensive research to formulate rankings of the best extended auto warranty providers.
- Affordability: A variety of factors influence cost, so it can be difficult to compare quotes between providers. Our team performs ongoing secret shopper analyses for different vehicles, mileages, warranty plans, and locations to give this rating.
- Coverage: Because each consumer has unique needs, it’s essential that a car warranty company offers an array of coverage options. We take into account the number of plans offered by each provider, term limits, exclusions, and additional benefits.
- Industry Standing: Our team considers Better Business Bureau (BBB) ratings, availability, and years in business when giving this score.
- Customer Service: Reputable extended car warranty companies operate with a certain degree of care for consumers. We take into account customer reviews, BBB complaints, and the responsiveness of the customer service team.