Ally Clearlane Reviews

Our reviews team rated Ally Clearlane a 4.0 out of 5.0 stars for their great application process and GAP insurance offerings.

Affiliate disclosure: Automoblog and its partners may be compensated when you purchase the products below.

Compare Auto Loan Rates

Compare which options fit your budget, credit score, and term length below.

Loan Term
All
  • All
  • 12 to 72 months
  • 24 to 84 months
  • 36 to 84 months
  • Up to 84 months
  • 36 to 72 months
Min. Credit Score
All
  • All
  • 300
  • 500
  • 560
  • 575
  • 580
Brand
Min Cred Score
Min Rate Term
Min APR*
Features
Min
Cred Score
300
Min
Rate Term
12 to 72 months
Min
APR*
3.90%
  • Receive real, competitive rates that are valid for 45 days
  • Get financing terms completely personalized to you
  • Get terms instantly without impacting your credit score
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.94%
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
560
Min
Rate Term
36 to 84 months
Min
APR*
1.99%
  • Average monthly savings of $145
  • Online Application
  • Browse loan options found specifically for you
Min
Cred Score
580
Min
Rate Term
Up to 84 months
Min
APR*
3.2%
  • Get approved in as little as 60 seconds
  • All credit types gladly accepted
  • Absolutely no obligation
Min
Cred Score
300
Min
Rate Term
36 to 72 months
Min
APR*
3.99%
  • Great for customers with limited/no credit
  • Offers special military rates
  • A+ BBB rating
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.49%
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
500
Min
Rate Term
12 to 72 months
Min
APR*
1.99%
  • Specializes in auto refinancing
  • A+ BBB Rating
  • No application fee
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.69%
  • Below-average credit scores
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
580
Min
Rate Term
36 to 72 months
Min
APR*
2.83%
  • Average savings of $111/month
  • Secure, fully online platform
  • Refinancing available for cars, trucks, or SUVs

Ally Financial is among the largest auto loan providers in the United States. Through Ally Clearlane, the company offers auto loans for vehicle refinancing, lease buyouts, and more.

Refinancing your auto loan or purchasing a leased vehicle can be a wise financial decision, but only if you choose the right loan terms. Read this review to help decide if a Clearlane auto loan is worth considering.

If you’re not sold on Clearlane, check out our review of the best auto loan providers in the industry. We compare top companies by looking at interest rates, minimum application requirements, loan terms, and more.

In This Review:

  • Ally Clearlane Review: 4.0 Stars
  • About Ally Clearlane
  • Ally Clearlane Auto Refinance Loan Details
  • Ally Clearlane Auto Loan Application Process
  • Ally Clearlane Customer Reviews And Reputation
  • Ally Clearlane Review: Conclusion

Ally Clearlane Review: 4.0 Stars

Overall, we rate Clearlane with 4.0 stars. Many people can qualify, but Clearlane doesn’t offer the lowest interest rates on the market. However, Ally Clearlane auto loans can be worth looking into because of the company’s easy, risk-free application process.

Automoblog Rating4.0
Loan Details4.0
Loan Availability4.1
Industry Standing4.1
Customer Service3.3

Ally Clearlane Pros and Cons

Ally Clearlane Auto Loan ProsAlly Clearlane Auto Loan Cons
No hard credit checks for pre-qualificationSlow customer service
Loans available for guaranteed asset protection (GAP) insurance and vehicle service contractsNo purchase loans available
No application or prepayment feesNot available in Nevada

Refinancing to get a lower monthly payment can be a good idea, especially if your credit score has recently improved, if you have moved, or if you have purchased a house. Clearlane’s prequalification is simple and does not impact your credit. Another nice thing about the lender is that it makes loans available for GAP insurance as well as vehicle service contracts, which can help keep your vehicle protected on the road.

The downsides to Clearlane are that it may have stricter eligibility requirements than other companies and has reportedly poor customer service. Several customers have complained about difficulties with customer representatives and how long it takes for loan payments to be deposited to their accounts.

About Ally Clearlane

Clearlane is a part of Ally Financial, which is based in Detroit, Michigan, and has provided financial services for over 100 years (originally as the General Motors Acceptance Corporation). The company provides auto loans to customers across the U.S., with the exception of Nevada.

Ally Clearlane Auto Refinance Loan Details

Ally Clearlane offers auto refinance loans and lease buyouts, as well as GAP insurance and vehicle service contracts. (Ally Financial offers auto purchase loans separately.) Auto loan details will vary depending on your credit score and the vehicle you intend to refinance.

Ally Clearlane Auto Loan Details 
Loan Amount RangeVaries
Annual Percentage Rate (APR)As low as 4.74 percent
Loan Term LengthVaries
Prepayment PenaltyNone
Application FeeNone

Ally Clearlane loans are available for most types of cars, though commercial vehicles are excluded from coverage.

Ally Clearlane Auto Loan Application Process

To apply for a Clearlane auto loan, potential borrowers must complete a prequalification process. The application does not require you to enter your social security or credit card number and will not result in a hard credit check. This means that your credit will not be impacted.

You can apply for a Clearlane loan as an individual or with a co-applicant and will be prompted to submit the following information:

  • Name
  • Vehicle details
  • Annual income
  • Address

The application process is very quick and may be worth completing just to see what terms you are offered. If you decide to go through with your loan offer, Clearlane will need to run a hard credit check, which may affect your credit score.

Minimum Qualifications

Not everyone will qualify for an Ally Clearlane auto loan. To be approved, applicants should have a minimum credit score of 580 and a minimum income of $2,000 a month. If you do not meet these qualifications, you will need to find a co-signer with a better credit score to secure a Clearlane loan.

Those with higher credit scores will find the best rates on auto loan refinancing from Clearlane.

Ally Clearlane Customer Reviews And Reputation

Clearlane’s parent company, Ally Financial, has a D- rating from the Better Business Bureau (BBB). It has a BBB customer review score of 1.1 out of 5.0 stars and a Trustpilot review score of 1.3 out of 5.0 stars.

While these scores are low, it is important to note that they are based on a relatively small number of reviews and may not represent the majority of Clearlane customers. Ally’s Trustpilot score, for example, is based on fewer than 200 reviews, which accounts for less than 1 percent of its customers. Still, poor online customer ratings and a lack of positive reviews are not good signs for the company overall.

Positive Clearlane Reviews

Although Ally’s reviews are generally negative, there are some drivers who praise Clearlane for its customer support. One driver writes:

“Fantastic company. Most of these negative reviews are from people with remorse of some sort. Read your contracts, people… I’ve financed with Ally since 2006. Before 2009, their name was GMAC. It’s the same amazing company and always will be.”

– L.V.P. via BBB

Negative Clearlane Reviews

A common complaint against Clearlane is slow deposit times. Several reviewers also mention disorganized customer service and difficulty receiving funds.

“Ally’s customer service is the worst I have ever experienced. Ask to speak to a manager, [and] you will either wait for hours or be transferred to a survey asking you to rate their service.”

– Ian V. via BBB

“I refinanced my vehicle in March 2020 from Ally to my bank. They didn’t apply one check to my auto loan until May 2020 and the other check in July, [but] they did deposit both checks into their account March 12. [This was] seven days after I refinanced and two days prior to the expiration date of the payoff letter. Now they are telling me I owe them finance charges.”

– Tina M. via BBB

Ally Clearlane Review: Conclusion

We rated Ally Clearlane with 4.0 stars due to its risk-free pre-qualification process and vehicle insurance offerings. Ally Clearlane can be a good option for refinancing, but be aware that many customer reviews have shown that there are problems with their services. Before choosing any auto refinancing provider we recommend you search around and compare rates to make the best decision.

Compare Auto Loan Rates

Compare which options fit your budget, credit score, and term length below.

Loan Term
All
  • All
  • 12 to 72 months
  • 24 to 84 months
  • 36 to 84 months
  • Up to 84 months
  • 36 to 72 months
Min. Credit Score
All
  • All
  • 300
  • 500
  • 560
  • 575
  • 580
Brand
Min Cred Score
Min Rate Term
Min APR*
Features
Min
Cred Score
300
Min
Rate Term
12 to 72 months
Min
APR*
3.90%
  • Receive real, competitive rates that are valid for 45 days
  • Get financing terms completely personalized to you
  • Get terms instantly without impacting your credit score
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.94%
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
560
Min
Rate Term
36 to 84 months
Min
APR*
1.99%
  • Average monthly savings of $145
  • Online Application
  • Browse loan options found specifically for you
Min
Cred Score
580
Min
Rate Term
Up to 84 months
Min
APR*
3.2%
  • Get approved in as little as 60 seconds
  • All credit types gladly accepted
  • Absolutely no obligation
Min
Cred Score
300
Min
Rate Term
36 to 72 months
Min
APR*
3.99%
  • Great for customers with limited/no credit
  • Offers special military rates
  • A+ BBB rating
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.49%
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
500
Min
Rate Term
12 to 72 months
Min
APR*
1.99%
  • Specializes in auto refinancing
  • A+ BBB Rating
  • No application fee
Min
Cred Score
575
Min
Rate Term
24 to 84 months
Min
APR*
2.69%
  • Below-average credit scores
  • Great interest rates
  • Smooth and easy online experience
Min
Cred Score
580
Min
Rate Term
36 to 72 months
Min
APR*
2.83%
  • Average savings of $111/month
  • Secure, fully online platform
  • Refinancing available for cars, trucks, or SUVs

Clearlane: FAQ

Below are some frequently asked questions about Clearlane and its services:

Does Ally own Clearlane?

Yes, Ally Financial owns Clearlane. Ally introduced Clearlane into the market in 2017 after it bought a tech company called BlueYeld. Clearlane connects customers with a national network of auto lenders.

Is Clearlane the same as Ally?

Ally owns Clearlane, but the two entities offer different auto products. Ally offers auto financing for new vehicles while Clearlane offers refinancing loans and auto lease buyouts.

Can I refinance my car with Ally?

Yes, you can use Ally Clearlane to refinance your auto loan. Clearlane connects you with a network of financial vendors to pay off your current loan and start a new one with lower payments.

Is Ally Financial a good company?

Ally Financial originates over 1.4 million auto loans each year, and the vast majority of its customers are satisfied. However, it has low ratings on the BBB and Trustpilot from customers that speak up about problems.