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Update on Warranty Direct Extended Auto Coverage

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Featured Extended Warranty Companies

We reviewed the best extended auto warranty providers, and here are our top picks.

Best Overall Warranty Provider

4.6

  • Coverage:: 6 plan options, from routine maintenance to full coverage
  • Cost:: Several discounts available
  • Reputation:: Smooth claims experience as a direct provider
Affordable Monthly Payment

4.5

  • Coverage:: 6 plan options, some that last up to 300,000 miles
  • Cost:: Flexible month-to-month contracts
  • Reputation:: Most popular warranty provider
Best Warranty Provider for Used Cars

4.4

  • Coverage:: 6 plan options, the highest similar to a manufacturer’s warranty
  • Cost:: No down payment required
  • Reputation:: Strong BBB (Better Business Bureau) rating

Before going out of business in 2019, Warranty Direct provided extended auto warranty coverage to drivers across the U.S. Although the company’s services are no longer available, in this article, you can find out more about what coverage it offered and comparable alternatives for your vehicle service contract needs.

Our review team has thoroughly researched the auto warranty industry and found the best extended car warranty providers currently available. It’s best practice to reach out for more than one extended warranty quote to ensure you’re getting the best price for your coverage. You can start getting free, personalized quotes from our top recommended providers by clicking above.

Warranty Direct Overview

Until it closed in March 2019, Warranty Direct provided extended car warranties to drivers looking for added peace of mind after their factory warranty expired. Based on the company’s previous Better Business Bureau (BBB) profile, it received an A+ rating for its superior communication with customers. Warranty Direct was in business for 26 years and was based in Garden City, New York.

Warranty Direct’s vehicle service contracts provided standard coverage with similarly standard benefits.

Warranty Direct Extended Car Warranty Coverage

Warranty Direct offered three vehicle protection plans for new and used cars fewer than 12 years old with less than 150,000 miles. The company’s plans ranged from basic powertrain coverage to a bumper-to-bumper extended warranty. The contracts promised to pay for any repairs or replacements of defective mechanical and electrical vehicle parts.

Here is a snapshot of what each protection plan covered:

  • Powertrain+: Covered just the engine, transmission and drive axle
  • Preferred+: Covered powertrain components as well as the brakes, suspension, steering, fuel system, air conditioning and cruise control
  • Premier+: Covered all electronics, technology, safety features, convenience features, automated tech and software

Warranty Direct extended warranties also came with coverage benefits including 24/7 roadside assistance, towing coverage and rental car reimbursement.

The provider offered three term limits:

  • A short-term one- to three-year option
  • A mid-term four- to six-year option
  • A long-term seven- to 10-year option

Like most extended warranties, the company’s coverage was able to be transferred to a subsequent vehicle owner if you sold your car while it was still under contract.

Cost of Warranty Direct Coverage Plans

Warranty Direct offered three payment plans to its customers: a one-time payment in full, 3-month financing and 6-month financing. Since the provider is no longer in business, it’s difficult to find information on how much its coverage plans cost. However, a few old Warranty Direct reviews mentioned drivers paying anywhere from $1,500 to $3,000 for coverage.

Will Warranty Direct Provide Extended Warranties in the Future?

Warranty Direct has not given any indication that it will provide extended vehicle warranty coverage in the future, so you’d be best off looking into other providers.

There are many reputable extended car warranty companies that offer the same coverage types and added benefits as Warranty Direct – and at similar prices. See below for our top picks for extended auto warranty coverage. 

Our Picks for Best Extended Car Warranties

It’s always a good idea to get quotes from multiple extended warranty providers before deciding on coverage. This way, you can easily compare plans and costs offered by each company and make sure you’re getting the best deal.

Our research team has examined every major auto warranty provider in the industry, taking a look at coverage levels, costs, customer reviews and more. We collected real price quotes and evaluated the experience of working with each company’s representatives. Based on this research, we recommend considering Endurance, CARCHEX and CarShield for your extended auto warranty needs.

Here’s a comparison of our three top providers:

EnduranceCARCHEXCarShield
Coverage Plans656
Maximum Term Limit8 years/200,000+ miles10 years/250,000 miles300,000 miles
Deductible Options$0, $50, $100, $200$0, $50, $100, $200$0, $50, $100
AvailabilityAll states except CAAll statesAll states except CA
Learn MoreEndurance Warranty ReviewCARCHEX ReviewCarShield Review
QuoteGet QuoteGet QuoteGet Quote

Update on Warranty Direct Extended Auto Coverage: FAQ

What does Warranty Direct cover?

Warranty Direct covered the cost of repairs of faulty parts or workmanship defects. The provider offered three coverage plans that had term limits up to 10 years. These coverage plans ranged from basic powertrain warranty coverage to bumper-to-bumper extended warranty coverage.

Is Warranty Direct any good?

Based on our Warranty Direct review, the company offered standard coverage options and benefits. While Warranty Direct wasn’t a bad provider, we think there are comparable – if not better – options currently available. The company is no longer offering warranty contracts.

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    1. Yes ( at least that was my latest information ). The company that took over responsibility for Warranty Direct policies is

      National Service Contract
      Insurance Company Risk Retention Group, Inc.

      The company name that I was given ( in a letter from National Service ) is

      Direct Assurance Company
      15920 Addison Rd.
      Addison, TX 75001
      Phone: 800-282-8913

      I was given the following phone number to make a claim.

      877-738-6567

      I have to say that I have not contacted them in over 12 months. But 12 months ago, the company responded to our claim and paid it within a responsible time.

      Good luck.

      1. I called the 800-Number that I gave in the above reply. The phone number is good and belongs to Direct ( something ). But they do honor the Warranty Direct claims ( my policy expires in December, 2024 )

        They do not sell any type of similar product.