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Infinite Auto Protection Review
In Our Opinion:
Infinite Auto Protection offers three extended warranty plans. The company has an accredited B rating from the Better Business Bureau (BBB) with below-average customer ratings, but it has high customer satisfaction ratings on Trustpilot. Infinite Auto Protection does not offer factory-level coverage, which may disappoint some drivers.
Handles claims directly
30-day money-back guarantee
Accepted at any licensed repair facility
Low BBB customer rating
No exclusionary warranty plan
Only three plan options available
Budgeting for car repairs is a step most drivers overlook. An extended auto warranty from Infinite Auto Protection can help protect your budget from unexpected repair costs, but is it the best option on the market?
In this article, we’ll review Infinite Auto Protection in detail to help you make an informed decision on this provider. We’ll discuss the company’s coverage options, cost, customer reviews, and more. If you’re starting to research extended car warranties, it may be helpful to compare Infinite Auto Protection to other highly rated providers in the market. We’ve reviewed the best extended car warranty providers and will show you what top companies offer.
There’s no one-size-fits-all extended auto warranty, so the best way to find the right plan is to shop around with multiple providers. You can compare free, no-obligation quotes from our recommended providers below.
Featured Extended Warranty Companies
We reviewed the best extended auto warranty providers, and here are our top picks.
Infinite Auto Protection has been in business since 2008, and is available to drivers in 47 states. Overall, the company has a decent industry reputation. It has some negative customer reviews on the BBB, where it holds a 2.44 out of 5-star customer score and an accredited A- rating. However, it has a 3.2-star customer rating on Trustpilot.
Infinite Auto Protection is also a direct warranty provider, so it administers all its own plans. This can speed up the claims process since you don’t have to go through another company.
Infinite Auto Protection Extended Warranty Coverage
While many third-party extended warranty providers offer four, five, or six plan options, Infinite Auto Protection only offers three. The plans are called Prime, Modern, and Foundation, and they can cover up to 140,000 miles.
Heating and Air Conditioning
Anti-Lock Braking System
All of these plans are stated-component contracts, meaning Infinite Auto Protection does not offer exclusionary, bumper-to-bumper warranty coverage. If you’re looking for a plan that matches your factory warranty, you’ll need to look elsewhere.
Infinite Auto Protection provides a few benefits with all of its coverage plans, including roadside assistance reimbursement. Here’s the breakdown of what’s covered under roadside assistance:
$20 for lockout services
$100 for towing per occurrence
$50 for one spare tire change per year
$40 for fuel deliveries and battery jump-starts
Along with roadside assistance, Infinite Auto Protection reimburses up to $50 per day (with a three-day maximum) for trip interruption if you have a covered breakdown more than 100 miles from home. Finally, the company provides rental car reimbursement of $35 per day (with a six-day and $210 maximum).
Compared to other providers, Infinite Auto Protection doesn’t offer the best benefits in the industry. Many warranty companies provide direct roadside assistance coverage instead of reimbursement. Also, the coverage limits for services like jump-starts and lockout assistance are low.
What Infinite Auto Protection Doesn’t Cover
Like all extended warranties, Infinite Auto Protection’s plans won’t cover everything. Here are a few example exclusions:
Tires and wheels
Batteries and cables
Wear-and-tear items like brake pads
Damage from rust, salt, or overheating
Various manual transmission components
Damage from misuse or lack of maintenance
Infinite Auto Protection provides a sample contract online that lists each exclusion. It’s a good idea to read through the document thoroughly to know exactly what is and isn’t covered.
Infinite Auto Protection Extended Warranty Cost
We received quotes for Prime and Foundation plans from Infinite Auto Protection. The Prime quote is for a 2018 Toyota Camry with 28,000 miles, and the Foundation quote is for a 2013 Honda Accord with 90,000 miles. Here are the prices we received:
Infinite Auto Protection Plan
5 years/60,000 miles
$110 for 24 months ($300 down payment)
5 years/60,000 miles
$125 for 24 months ($300 down payment)
You also have the option to pay for a plan in full. If you do that, you’ll save money on the total price. Paying in full lowered the total extended car warranty price by about $500 for the quotes we received.
Infinite Auto Protection’s prices are generally in line with the industry average. However, you won’t find these exact prices, as extended warranties are based on your vehicle’s mileage, age, and model. If you have a European or luxury car, you can expect to pay more for a warranty. A lower deductible also leads to a higher overall cost.
Infinite Auto Protection Reviews
Infinite Auto Protection has average to high ratings from customers. We noticed that the company’s reviews have improved over the last year, which is a positive sign. Below are a few examples of both positive and negative Infinite Auto Protection reviews.
Positive Customer Reviews
“When I spoke with *** on the phone, he was very informative about the policy and how the whole policy works. He also got me a really good monthly payment plan for my vehicle. I haven’t used the warranty yet but so far so good.”
– Marnie D. via BBB
“Extremely easy and effortless claims process. Everything was done in a mere few hours. My mechanic and I were shocked. Great company.”
– Beth H. via Trustpilot
Negative Customer Reviews
“My experience with them has been overwhelmingly negative. They take months to pay the shop. I’ve spent about $4,000 in repairs, and Infinite thinks that only $900 is their responsibility. I would not use this company. It would literally be impossible to find a worse warranty company.”
– Jon C. via BBB
“They are very hard to get in touch with. Hours on the phone on hold. Each time I get through, they give the same excuse. ‘Still in line for final calculation of your refund. We will expedite it for you.’ Still no final calculation and no refund.”
– Brad R. via Trustpilot
How Do Infinite Auto Protection Warranties Work?
There are two ways to get a quote from this provider. You can either call Infinite Auto Protection directly or fill out an online quote form. When we called to get a quote, the process went smoothly and took just a few minutes. Be prepared to provide your vehicle’s year, make, model, and mileage.
You can go to any licensed repair facility of your choice for covered repair work. Be sure to connect the repair shop with Infinite Auto Protection so it can authorize the repair. You might have to authorize a diagnosis charge, which will be your responsibility to pay if the repair isn’t covered.
Infinite Auto Protection offers a 30-day money-back guarantee. You can get a full refund during this time if you haven’t used coverage. After this period, you’ll receive a prorated refund.
Final Thoughts on Infinite Auto Protection
Infinite Auto Protection is a good choice for an extended car warranty. The provider handles claims directly and offers three coverage plans. However, you’ll need to look somewhere else if you want comprehensive bumper-to-bumper coverage or more added benefits.
Our Top Picks for Extended Warranty Coverage
Comparison shopping is the best way to find the right coverage for your vehicle. With many leading providers offering online quotes, that’s easy to do.
Start by comparing extended car warranty quotes from Endurance and CarShield. We researched the top companies in the market, and these two providers performed well in multiple areas like customer service, cost, coverage options, and reputation.
Endurance: Best Overall
Like Infinite Auto Protection, Endurance is a direct warranty provider. However, Endurance offers a wider range of coverage options and better customer service.
With Endurance, you can choose between six plans that range from factory-style coverage to basic powertrain coverage. Endurance is also known for its added benefits, which include roadside assistance, trip interruption, rental car coverage, tire repair and replacement, repair financing, and more.
CarShield is a great provider to consider if you want to stretch your dollar. Out of all the quotes we received, CarShield gave us the most affordable prices. The provider also offers three deductible options, which gives drivers more control over the price.
The company has six coverage options including a specialty plan for motorcycles and off-road vehicles. Plans can cover up to 300,000 miles
An auto protection plan is a vehicle service contract that covers a range of mechanical breakdowns and repairs. It is meant to pay for unexpected failures and defects, not damage from wear and tear or accidents.
Are auto protection plans worth it?
Auto protection plans can be worth it if you want peace of mind that repairs are covered. A protection plan can also be a good idea if you’re unable to cover an unexpected repair bill out of pocket. These plans can help you predict your monthly budget better, as well.
On the other hand, you may not need an extended car warranty if you have money set aside for repairs or if you are planning on selling your vehicle soon.
Who has the best extended car warranty?
After reviewing every major warranty company on the market, our research team chose Endurance as the best extended car warranty provider overall. The company has a reputation for positive customer service, affordable prices, and a wide selection of plans.
Our expert review team takes satisfaction in providing accurate and unbiased information. We identified the following rating categories based on consumer survey data and conducted extensive research to formulate rankings of the best extended auto warranty providers.
Affordability: A variety of factors influence cost, so it can be difficult to compare quotes between providers. Our team performs ongoing secret shopper analyses for different vehicles, mileages, warranty plans, and locations to give this rating.
Coverage: Because each consumer has unique needs, it’s essential that a car warranty company offers an array of coverage options. We take into account the number of plans offered by each provider, term limits, exclusions, and additional benefits.
Industry Standing: Our team considers Better Business Bureau (BBB) ratings, availability, and years in business when giving this score.
Customer Service: Reputable extended car warranty companies operate with a certain degree of care for consumers. We take into account customer reviews, BBB complaints, and the responsiveness of the customer service team.