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Mercury Extended Warranty Review
In Our Opinion:
Mercury extended warranty plans must be purchased upfront, but if you can afford to pay in a lump sum, they’re a great option for vehicle protection.
Contracts are backed by an established, reputable insurer
Plans come with comprehensive benefits
Mercury offers excellent prices on its mechanical protection plans
The company doesn’t have many customer reviews
As an insurance company, Mercury doesn’t specialize in warranty coverage
All plans must be paid for upfront, as the company doesn’t offer financing
Although Ford Motor Company’s Mercury brand was discontinued in 2011, there is another Mercury in the auto industry: Mercury Insurance Group. Through this provider, you can purchase a Mercury extended warranty to lengthen your vehicle’s mechanical breakdown protection.
This article will provide details about Mercury’s vehicle service contracts, including cost, customer reviews, industry reputation, and more. We’ve also reviewed some of the best extended car warranty companies, and we’ll see how a Mercury extended warranty compares with two of our top picks.
No matter which option you think is right for you, it’s always smart to get quotes from multiple providers to make sure you’re getting the best deal. You can start getting free quotes from our highest-rated providers below.
Featured Extended Warranty Companies
We reviewed the industry’s top extended auto warranty providers, and here are our featured picks.
The Mercury Insurance Group offers a number of personal and commercial insurance services, including mechanical breakdown protection. Mercury sold its first policy in Los Angeles in 1962 and has since expanded to offer Mercury extended warranty contracts in 11 states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia.
Mercury Extended Warranty Coverage
There are four Mercury Mechanical Protection plans available for new and pre-owned vehicles. Each offers peace of mind and covers certain repair costs:
Platinum: Exclusionary coverage that includes nearly all mechanical and electrical components
Gold: Coverage for major systems plus the audio center, doors, latches, seat tracks, and wiper motor
Silver: Powertrain coverage plus coverage for the steering, suspension, electronic ignition, and fuel systems
Copper: Basic powertrain coverage for the engine, transmission, drive axle, starter motor, and air conditioning
Mercury Mechanical Protection Plan Exclusions
All vehicle service contracts exclude certain items and conditions, and Mercury extended warranties are no different. Some excluded auto repairs are as follows:
Mirrors and glass
Damage due to normal wear and tear
Non-mechanical items such as vehicle trim and molding
Damage due to poor maintenance practices such as infrequent oil changes or using the wrong type of fuel
These are all standard exclusions for vehicle protection plans.
Mercury Mechanical Protection Plan Added Benefits
In addition to the component coverage described in each plan, every Mercury warranty contract includes the following benefits:
Rental vehicle assistance
Trip interruption coverage
Road hazard tire protection
24-hour roadside assistance, including towing coverage
Auto deductible reimbursement (included only with Platinum coverage)
Mercury Extended Warranty Cost
We reached out to Mercury for an extended warranty quote on a 2018 Honda Civic with 30,000 miles. We were offered the following terms for a Platinum plan, the highest level of coverage:
Term: 7 years/100,000 miles
Financing: Not available
Total Price: $1,608
This is among the lowest prices our researchers have encountered for a seven-year bumper-to-bumper warranty. However, your own quotes may differ depending on your location and your vehicle’s make, model, and mileage. Typically, newer vehicles are less expensive to cover than older vehicles. If you purchase an extended warranty while your car is still protected by factory warranty coverage, you can often lock in the lowest rates.
Mercury Insurance Group Reviews
Mercury Insurance Group is not accredited by the Better Business Bureau (BBB), but it does have an A- BBB rating. Mercury has received about 130 complaints through the BBB in the past three years. Considering the size of the company, this is a small number. Also, only a handful of those complaints were related to Mercury extended warranty products.
Customers who were upset with their Mercury extended warranties complained about trouble filing claims and rude customer service representatives. While there were very few negative comments, there were also few positive reviews. This does not mean Mercury has poor customer service, but the company does not enjoy as strong a reputation as some other providers.
How Do Mercury Extended Warranties Work?
To get a Mercury extended warranty quote, you can call 800-654-8455. Be prepared with your vehicle’s year, make, and mileage on hand, as well as your vehicle identification number (VIN). When we called for our price research, we found customer representatives to be courteous, knowledgeable, and patient.
All contracts are fully transferable and can be canceled for a full refund within 60 days. After 60 days, your Mercury extended warranty can still be canceled at any time for a prorated refund, but the company will charge you a $35 cancellation fee.
If your vehicle breaks down and needs a covered repair, take it to any licensed repair shop or dealer in the U.S. or Canada. Then, call the Mercury claims office at 800-652-8455 and let Mercury handle the rest.
Final Thoughts: Mercury Extended Warranty
For drivers who can afford to purchase a vehicle service plan upfront, the price for a Mercury extended warranty can’t be beaten. The cost per year of coverage on a Mercury contract is among the least expensive we’ve seen and is significantly lower than offers we’ve fielded from competitors.
Mercury has a strong reputation as an insurance provider and offers excellent prices. Its coverage options are fairly standard, and while we found the customer experience to be pleasant, there aren’t many people raving about it online. However, there are not many people complaining, either.
Our Top Picks for Extended Warranty Coverage
Although a Mercury extended warranty may be a good choice for your vehicle, it’s smart to shop around and get quotes from multiple providers. Dozens of companies offer mechanical breakdown protection, and our review team has taken a thorough look at the industry’s top providers. Two providers we’ve found to offer high-quality coverage at a fair price are Endurance and CARCHEX.
Endurance: 5.0 Stars
Endurance offers six comprehensive plans to choose from, including powertrain and bumper-to-bumper packages, and has positive reviews for its customer service. From the free one-year Endurance Elite Membership benefits to the easy claims process, Endurance customers are left satisfied with their auto repairs.
We asked Endurance to supply a quote for Supreme plan for a 2018 Toyota Camry and were offered the following terms:
Industry veteran that handles your plan directly, from quote to claim
CARCHEX: 5.0 Stars
CARCHEX also has a solid customer service reputation. It has been in business for more than 20 years and has an A+ rating and accreditation from the BBB. CARCHEX sells five levels of coverage with terms as high as 10 years/250,000 miles.
When we asked CARCHEX for a quote on a Titanium Plan (the highest level of coverage) for a 2018 Toyota Camry, we were offered the following terms:
Term length: 5 years / 100,000 miles
Financing: $136.17 for 18 months
Total cost: $2,451.06
Price per year of coverage: $490.21
CARCHEX is a reliable company with a strong history of paying customer claims. Use the buttons below to see how much you would pay for a CARCHEX coverage plan.