Comments on: The Truth About OnStar

By: Patti

Patti — Fri, 26 Apr 2013 18:35:09 +0000

I have had NO ISSUES with OnStar.. Maybe it’s those people that are talking bad about it, don’t know how to properly use it or tell the person the correct address that they need to get to. And as far as electrical issues with an automobile, every automaker has issues. In addition, if you purchased your vehicle used, you never know what was done to “rig” it up by the previous owner or dealership that sold it. I used to work for an auto auction & I have seen it ALL!! Simple repairs that could have been made, but poeple chose to rig up something to save money causing other problems to happen to the vehicle… There is also something called “Lemon Law” for new vehicles still under warranty. You would likely get a new vehicle if the manufacturer was at fault for something like an electrical wiring fire. Just an FYI.

By: Chris Burdick

Chris Burdick — Mon, 25 Mar 2013 16:48:23 +0000

Hi Valorie, thanks for the report, and sorry for all the problems you’re having. Needless to say, your next truck won’t be OnStar-equipped!

By: Valorie Wilson

Valorie Wilson — Mon, 25 Mar 2013 14:13:39 +0000

A rep for onstar told me yesterday, that if I didn't renew with her, they would just charge me monthly on my credit card anyhow and that I couldn't opt out because it was a safety feature. I told them to kill the stupid onstar and I'll sell the lousy truck – (btw, my friend who bought his identical truck, the exact same day, had an electrical short and the stupid thing caught fire and burned from electrical problems (with less than 11k) and ours makes strange noises already and is barely 2 years old). The onstar directions are only right about 1/2 the time. we spent more time repeating town/street names than getting directions – sometimes it may take 5 tries to get the name of a street or town right and NO I don't stutter, stammer, or have any other speech impediments. OnStar is not worth the price or the headaches or the spying.

By: Robert Wayne

Robert Wayne — Wed, 30 Jan 2013 23:59:05 +0000

I bought a new Chevy truck recently and it came with Onstar. It’s a nice gadget, but I’m not going to shell out $20 a month or whatever the fee is, mainly for going back and forth to work and running errands around town.

By: Ford Man

Ford Man — Thu, 01 Nov 2012 03:56:09 +0000

Onstar Stinks. I’ve had 2 car with it & I HATE it. As long as GM builds Onstar into most of their cars then I’m buying Fords instead.

By: Daryl Hanson

Daryl Hanson — Mon, 06 Aug 2012 14:32:38 +0000

If payment for plan stops, and the car is involed in a major accident does the Onstar still notify police of accident?

By: Marsha

Marsha — Tue, 13 Mar 2012 21:03:59 +0000

Is there a simple way to unplug onstar on 2007 hummer h3? Satellite radio fuse, etc?

By: Jed

Jed — Fri, 17 Feb 2012 05:05:19 +0000

I bought a used 2007 chevy silverado this past fall and the truck came with 3 free months of onstar. The salesman warned me not to give them my credit card number or they would automatically bill me

By: Booter

Booter — Thu, 16 Feb 2012 05:16:41 +0000

I’ve found that in order to acquire turn-by-turn navigation, you must “HOLD” for nearly 10 to 15 minutes to tell them your destination… that’s ridiculous… I could guess my way in that amount of time… I’ll use it while it’s free, they can have it back when it’s done. They never got a card number from me – I’m no fool!

By: gr678537

gr678537 — Tue, 31 Jan 2012 03:15:08 +0000

Onstar only adds $85 to the cost of the vehicle (based on credit for fleet vehicles with Onstar delete). I understand not wanting to pay for something you won’t use – but it is only $85. There are other things on GM and other manufacturers vehicles that you don’t use and pay for. If you get a good deal on a vehicle you like – I wouldn’t think this cost would be a big issue.

By: Chris Burdick

Chris Burdick — Thu, 26 Jan 2012 03:05:57 +0000

Yeah, that’s really shitty of them – I hope your comments help at least one person avoid this. Thanks so much for sharing

By: LaserGuy

LaserGuy — Wed, 25 Jan 2012 21:58:06 +0000

I ‘Specifically’ told them that my card number was for buying these minutes only, this ONE time, and still they put my card on Auto renew.. Just push the Blue Button, and TELL them to remove your card, or you will do a chargeback on any future illegal pillaging of your card.

By: Russell

Russell — Wed, 25 Jan 2012 04:54:56 +0000

I just bought a new Chevy and it came with Onstar free for 6 months. I got a come-on for 60 minutes cell phone minutes for $5 or $10 so I gave them my credit card number. They read the script but I don’t remember hearing anything about allowing them to auto-renew Onstar just because I gave them my card number. I came across this site, checked the on-star web site and sure enough they had me on auto-renew. There’s no way to ‘unsubscribe’ from the web site, either, so I had to call them.

I hate companies that think I have SUCKER written on my forehead. The script they read probably legally covers their behinds, but it’s phrased to mislead you into thinking it’s only on-file and nothing more. This is very dishonest and I will NEVER subscribe to this service, even if they lower the cost to $5 a month.

Large corporations are NOT your friends.

By: LaserGuy

LaserGuy — Thu, 29 Dec 2011 18:13:42 +0000

I had a 6mo free subscription with my new Canyon.. When it was activated, I was asked about minutes. I have a cellphone that I rarely use, and it currently has about 400.00 of unused time. However, I bought 60 minutes for 10 bucks just in case I needed it sometime.. At 5.5 months into the service, I got the email that told me my minutes were low and I only had 58 left.. ha.. In almost 6 months I used 2 minutes of cell time. I had previously asked them to remove the credit card info they had, and they did. When the free 6 mo. was up, and they wanted me to renew, I told them that I had never needed the system during the period, I had a bluetooth phone that worked well with the truck, a Garmin on the dashboard, and the truck info system kept track of oil change time and other required service, as well as 5 years of free roadside assistance, and seeing they do not offer the emergency response as a stand-alone feature, I could not think of a single reason to keep it. If the truck is upside down or on it’s side in a ditch the Onstar won’t work anyway. I wonder, if you have a accident, and push the blue button to ask for help, and they refuse because your subscription has expired, could you make a fortune on the lawsuit? ;=)

By: No discount from insurance for onstar??? - Page 2 - Chevy Cruze Forum : Chevrolet Cruze Forums

Mon, 14 Nov 2011 20:43:30 +0000

[...] Did I miss something in the brochure? Sent from my Autoguide iPhone app See this article: The Truth About OnStar I would think stolen vehicle tracking and it "helps" keep the eyes on the road preventing [...]